Don’t let another dollar go down the drain.
DC Water is launching a new program to help eligible customers find leaks and fix them for free. A new Residential Leak Assessment and Repair Assistance program could be a big money saver if leaks are driving up the cost of water service.
The new leak repair program is provided as part of the DC Water Cares program, dedicated to providing financial assistance and to our customers.
DC Water customers enrolled in a DC Water Customer Assistance Program (CAP) which provide monthly discounts for residential customers, are eligible for leak assessment and free repairs. You could be eligible for CAP if you meet the income thresholds, which are $86,650 for a one person household and up to $123,750 for a four person househould.
Enroll now to see if you can receive CAP discounts on your monthly bill, and to be eligible for this program.
Under the program DC Water will send a licensed plumber to your home to check for leaks on some of the most common culprits – toilets, faucets, outdoor spigots and more.
DC Water says that a dripping faucet can result in the loss of as much as 10,000 gallons of water a month. “For the average family of four, that could add more than $250 to your monthly bill,” DC Water said in a release.
Once the plumber finishes the inspection, a checklist of any leaks found will be provided along with a list of approved plumbers to fix any issues. DC Water has partnered with the DC Office of Energy and Environment (DC DOEE) to cover the costs as long as that money remains available.
In 2024, DC Water provided $5.2 million in subsidies to nearly 5,000 customers and more than $112,000 in assistance through the SPLASH (Serving People, Lending A ing Hand) program to help 339 more customers in need.
For more information about customer assistance programs and how to apply, go to the Leak Assessment and Repair or the Financial Assistance pages at dcwater.com.
